Terms and Conditions (updated 17 June 2025)
By using this website and/or completing on a purchase you agree to be bound by the following terms. If you do not agree to the terms, you cannot use this website.
All contents on the pages of this website are for your general information use only. We reserve the right to change any content on this website without notice.
This website uses cookies to monitor browsing preferences only.
We nor any other 3rd party provide any warranty or guarantees as to the accuracy, performance, completeness or suitability of the information and materials found or offered on this website.
We reserve the right to use images of any completed work on our website and social media for marketing purposes only, unless the customer states otherwise.
Delivery and Collections
All deliveries are made via a courier. We have no responsibility for any loss or damage when in the hands of the courier. We cannot be held liable for any time delays via the courier. This would include any traffic or weather delays.
Delivery times are estimated at 14-27 working days (Monday to Friday). We will always try to over achieve on this where possible. The working day times start from the date final artwork files are approved. If after 5pm on a working day your order will be put into production the next available day eg… approve on Monday at 6pm, production starts on Tuesday 9am.
Please ensure all goods are checked thoroughly for both condition and quantity at time of delivery before signing for them. Please report any damage as soon as possible to info@teamsheets.club within 5 working days of delivery. Any report of damage later than 5 working days will cause us unable to support any claims.
Delivery Costs
Delivery costs are unique to each product based on weight, delivery location, package size and quantity.
Payment Terms
Payments can be made via our payment entry on the Shop page. The information is recorded in our systems. We accept all VISA and MASTERCARD, as well as other payment methods shown on the payment entry on the Shop page. All bespoke orders require payment before production. Once production has begun we cannot change any artwork. If the order is cancelled after production has begun we reserve the right to keep the payment amount for the work. 100% of the invoice must be paid before any products are despatched, this must be paid in good time before the despatch date to meet with any delivery times that may have been agreed with you.
About Us
Team Sheets is a business specialising in the branding of subs bench covers. Based in the UK, we deliver nationwide and internationally.
Our products are as shown on our website.
Artwork
All design work is free with purchase. Our design team will only require logos, colour specifics and other detail provided via our Shop page to create a mock up design.
Logos must be in a high resolution format for the printing stage (Vector, AI, EPS, PDF) If you only have a low resolution logo, we may be able to offer a conversion service - please discuss that with us. The conversion service cost depends on the complexity of the logo.
Damage in transit
All products are quality controlled before we despatch them to customers. This will be dated and start the warranty from this point. We cannot be held liable for any damage made to products in transit with the courier.
Warranty
We do not give a warranty on our products as they are custom printed.
Disclaimer
Please note that all persons using branded products do so at their own risk.
The person/organisation purchasing the product will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use.
Team Sheets cannot accept any responsibility for any injury caused to anyone using the covers.
Terms Of Purchase
Returns and Refunds Policy
At TeamSheets we are committed to providing high-quality products and exceptional customer service. We understand that, sometimes, for various reasons, you may need to return an item. To ensure a smooth return process, please read and follow our Returns and Refunds Policy below.
Returns and Refunds Eligibility
Customers are entitled to a full refund only if the product is faulty or not fit for purpose and that is notified to us within 30 days of receiving the item. Refunds shall not be given for any alleged delay in delivery if a product is delivered within our estimated production times set out above.
Returns Process
To initiate a return, please contact our Customer Service team at info@teamsheets.club. Our team will provide you with further instructions on how to proceed with the return. Please ensure that the item is securely packaged and includes the original packaging and documentation.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 working days of approval by us of a refund, subject to your card issuer’s policies.
Replacement after 30 Days
If more than 30 days have passed since you received the item and you find it to be faulty or not fit for purpose, you may still be eligible for a replacement. Please contact our Customer Service team to discuss your options.
Shipping Costs
You will be responsible for paying the shipping costs associated with returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions
Our Returns and Refunds Policy does not cover normal wear and tear, accidental damage, or misuse of the product. Additionally, we cannot accept returns for personalised or custom-made items unless they are faulty or not fit for purpose.
Marketing and Email Communications
Consent to Receive Marketing Communications
By using and accessing our website, you explicitly consent to receive marketing communications from Team Sheets (“we,” “us,” or “our”). These communications may include newsletters, promotional offers, updates, and other marketing materials, and will be sent via email or other electronic means.
Lawful Basis for Processing
We process your personal data for marketing purposes based on your consent as outlined in the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK General Data Protection Regulation (UK GDPR).
Managing Your Preferences
You have the right to withdraw your consent to receive marketing communications at any time. If you prefer not to receive marketing communications from us, you may opt out by:
1.Unsubscribing: Click the “unsubscribe” link found in the footer of any of our marketing emails. This action will immediately remove you from our marketing lists.
2.Contacting Us: Email our team at info@teamsheets.club with your request to be removed from our marketing lists.
Upon opting out, you will no longer receive marketing communications from us. However, you may continue to receive non-marketing related emails, such as transactional or service-related communications.
Data Protection and Privacy
We are committed to protecting your privacy and ensuring the security of your personal data. For detailed information on how we collect, use, and protect your data, please refer to our Privacy Policy.
Providing your information to 3rd parties
We will never share any of your information to 3rd parties. Aside from necessary information to the courier for delivery of any goods.
If you’d like any more information please contact us at info@teamsheets.club.
Changes to Marketing Communications Policy
We may update our marketing communication practices from time to time to comply with legal requirements or to enhance our services. Any changes will be reflected in this section of the Terms and Conditions, and we encourage you to review it periodically.
These terms and conditions are effective and updated from and including the date set out at the top of these terms and conditions.